Your privacy matters to us.

Who we are

Cool Breeze AC ("we", "us", "our") is a family-owned HVAC service company based in Ewa Beach, Hawai’i. This Privacy Policy explains what information we collect through our website and how we use it. You can reach us anytime at office@coolbreezeacservices.com or (808) 436-4342.

Information we collect

When you submit a service request or contact us, we collect only what we need to respond and schedule your service:

• Your name
• Phone number and email address
• Service address
• Service type, preferred date, and any notes you share

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How we use your information

• To schedule and provide the service you requested
• To follow up on estimates, appointments, and completed work
• To respond to your questions or concerns
• To keep records required for warranty and legal purposes

Cookies

We use a small number of essential cookies and local browser storage to remember your cookie choice and to help our forms work securely. You'll see a banner asking whether to accept these when you first visit. Declining does not prevent you from using the site.

How we protect your information

• The site is served over HTTPS with modern TLS.
• Form submissions are validated on both the client and the server.
• Customer records are stored in a secured database with strict access controls.
• Only authorized Cool Breeze AC staff can access your service records.

Data retention & deletion

We keep service request records for as long as needed to provide service, honor warranties, and meet our legal obligations. You may request that we delete your personal information at any time by emailing office@coolbreezeacservices.com.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses of it. Contact us using the details above and we'll respond within a reasonable time.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page.